Dr Elizabeth F Oldfield is committed to safeguarding your privacy. Contact her using the contact form if you have any questions or problems regarding the use of your Personal Data and she will gladly assist you. By using her services and/or this site, you consent to the Processing of your Personal Data given freely as described in this Privacy Policy. This Privacy Policy is a part of her terms and conditions; by agreeing to her terms and conditions you also agree to this Policy. In the event of collision of terms used in this Privacy Policy and her terms and conditions, the former shall prevail.
Definitions
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
HEP – Higher Education Provider. SFE – Student Finance England.
Data Protection Principles
Dr Elizabeth F Oldfield promises to follow the following data protection principles:
- Processing is lawful, fair, transparent; her processing activities have lawful grounds; she always consider your rights before processing personal data. She will provide you information regarding processing upon request.
- Processing is limited to the purpose; processing activities fit the purpose for which personal data was gathered.
- Processing is done with minimal data. The amount of personal data gathered and processed is the minimum required for any purpose.
- Processing is limited with a time period. As a customer/client of Dr Elizabeth F Oldfield, your personal data will not be stored for longer than 5 years (for accounting, invoicing, auditing etc.).
- Dr Elizabeth F Oldfield will do her best to ensure the accuracy of data.
Data Subject’s Rights
The Data Subject has the following rights:
- Right to information – meaning you have the right to know: whether your personal data is being processed; what data is gathered; from where it is obtained and why; by whom it is processed.
- Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your personal data gathered.
- Right to rectification – meaning you have the right to request rectification or erasure of your personal data that is inaccurate or incomplete.
- Right to erasure – meaning in certain circumstances you can request for your personal data to be erased from the records of Dr Elizabeth F Oldfield.
- Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the processing of your personal data.
- Right to object to processing – meaning in certain cases you have the right to object to processing of your personal data.
- Right to object to automated processing.
- Right to data portability – you have the right to obtain your personal data in a machine-readable format or if it is feasible, as a direct transfer from one processor to another.
- Right to lodge a complaint – in the event that Dr Elizabeth F Oldfield refuses your request under the Rights of Access, she will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact her.
- Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
- Right to withdraw consent – you have the right withdraw any given consent for processing of your personal data.
- Provide a service to you, including holding records of service booked and provided. This includes, for example, releasing details to the Funding Body as required, to set up student/customer support and invoice for costs.
- Provide feedback regarding your support to your HEP and enhance your customer experience.
- Maintain contact with you, and notifying you of changes to any services.
- Fulfil an obligation under law or contract, including sharing with Disabled Students Allowance Quality Assurance Group (DSA-QAG) (the Auditor) details of identity, type of NMH (non-medical help) support, HEP and course information.
- She uses your personal data on legitimate grounds and/or with your freely given consent.
- To identify you.
- To provide you a service.
- To communicate regarding support and appointments.
- To communicate with your HEP, Funding Body, DSA-QAG auditors.
- To gather feedback concerning the service provided and customer satisfaction (customer retains the option of giving anonymous feedback).
- The link between purposes, context and nature of personal data is suitable for further processing.
- The further processing would not harm your interests.
- There would be appropriate safeguard for Processing.
Data Dr Elizabeth F Oldfield Gathers
Information you have provided Dr Elizabeth F Oldfield with:
This might be your e-mail address, name, Funding Body (e.g. SFE), SFE customer reference number, Higher Education Provider (HEP) and course, contact number, DSA2 letter, Needs Assessment or Diagnostic Report – mainly information that is necessary for delivering the service provided by Dr Elizabeth F Oldfield. Information such as DSA2 letter, Needs Assessment or Diagnostic Report is required to provide effective tailored support, and name, and Funding Body customer reference number for accounting, auditing purposes etc.
Information automatically collected about you:
This includes information that is automatically stored by cookies and other session tools to improve your customer experience.
Information from other related services:
Information from Funding Body, Needs Assessors, Diagnostic Assessors or your HEP can only occur with confirmation that they have legal grounds to share that information with Dr Elizabeth F Oldfield. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.
Publicly available information:
Publicly available information about you is not gathered.
How Dr Elizabeth F Oldfield Uses Your Personal Data
She uses your personal data in order to:
On the grounds of entering into a contract or fulfilling contractual obligations, Dr Elizabeth F Oldfield processes your personal data for the following purposes:
On the ground of legitimate interest, Dr Elizabeth F Oldfield processes your personal data for the following purposes:
Dr Elizabeth F Oldfield processes your personal data in order to fulfil obligation rising from law and/or uses your personal data for options provided by law. She reserves the right to anonymise personal data gathered and to use any such data. She will use data outside the scope of this Policy only when it is anonymised. Dr Elizabeth F Oldfield saves invoicing information and other information gathered about you for as long as needed (five years) for accounting purposes or other obligations deriving from law.
She might process your personal data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, she will ensure that:
Dr Elizabeth F Oldfield will inform you of any further processing and purposes.
Who Else Can Access Your Personal Data
Dr Elizabeth F Oldfield does not share your personal data with strangers. Personal data about you is in some cases provided to her connected third parties in order to either, make providing the service to you possible, or to enhance your customer experience. She shares your data with:
Your HEP, Funding Body, DSA-QAG (the Auditor).
Dr Elizabeth F Oldfield only works with processing partners who are able to ensure adequate level of protection to your personal data. She will only disclose your personal data to third parties or public officials when she is legally obliged to do so. She might disclose your personal data to third parties if you have consented to it or if there are other legal grounds for it.
How Dr Elizabeth F Oldfield Secures Your Data
Dr Elizabeth F Oldfield does her best to keep your personal data safe. She uses safe protocols for communication and transferring data and monitors her systems for possible vulnerabilities and attacks.
Even though she tries her best she cannot guarantee the security of information. However, she promises to notify suitable authorities of data breaches. She will also notify you if there is a threat to your rights or interests. She will do everything she reasonably can to prevent security breaches and to assist authorities should any breaches occur.
Children
Cookies and Other Technologies Used
Cookies and/or similar technologies are used to administer the website and collect information about users in order to personalise and enhance your experience.
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions. You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com.
For more information about cookies, visit allaboutcookies.org.
CONTACT INFORMATION
ICO Supervisory Authority
Website: https://ico.org.uk/
Phone: +44 0303 123 1113
CHANGES TO THIS PRIVACY POLICY
Dr Elizabeth F Oldfield reserves the right to make changes to this Privacy Policy.
Last modification was made 22nd May 2018.